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Consumer Education

NADCA: Educating Consumers to Make Informed Choices

When done correctly, HVAC cleaning is a very beneficial service for your home or business. NADCA’s dedication to quality assurance helps ensure and promote a higher standard of performance for all of its members. Quality assurance also provides a means of consumer education, through tips on how to select a qualified contractor, establishing performance checklists, and adopting a policy of full disclosure for its members.

All members are required to perform work in accordance with NADCA Standards. As part of its Quality Assurance Program, NADCA provides information about how to select a qualified contractor along with pre and post-cleaning checklists to ensure that total system cleaning is performed.

Consumers Beware: Have you Hired a Reputable Company?

Bad business practices are everywhere, especially when it comes to services that are needed in the home. NADCA, which is comprised of legitimate HVAC cleaning companies, has long been plagued by a small number of “fly-by-night” companies that are dishonestly portraying themselves as offering air duct cleaning services.

Instead of actually cleaning a customer’s HVAC system, these scam companies use scare tactics and “bait and switch” methods to squeeze money out of their clients. NADCA receives many consumer complaints about these types of companies, which many times do not clean the HVAC system at all, let alone to the industry’s standards.

Consumers are told they have mold and other toxic substances in their HVAC systems – claims which are most likely false and used merely to extort money. Coupons and flyers advertising rock bottom prices on “whole house air duct cleaning” and “HVAC mold and soot removal” arrive in the mail daily for some households.

It can be scary to think that the air circulating through your home may be causing sicknesses, allergies, or worse. There often exists a legitimate concern for the health and well-being of a home or building’s inhabitants. For this and many other reasons, consumers and property managers become interested in purchasing air duct cleaning services.  

HVAC cleaning is a legitimate service that is necessary for many homes and commercial buildings.

Dirt and debris trapped in your HVAC system should be removed not only for the quality of the indoor air, but for the efficiency of the system itself.

Please check out this section of the website for tips and guidelines on selecting a reputable HVAC cleaning company.

Click Here to View the Dateline Segment on How to Avoid Air Duct Cleaning Scams